Please browse through our frequently asked questions to find answers to any of your questions relating to our website.

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 Frequently Asked QuestionCategory
1An item is missing from my shipment.Order Status
2Can I pick up my order?Multiple
3Do you ship to my country?Shipping
4How can I buy some of your JewelleryNo Category
5How can I make sure my hook Earrings don't fall outBuyer's Guide
6How can I work out my ring sizeNo Category
7How do I add to the shopping cart?Operations
8How do I contact you?Additional Support
9How do I create an account?My Account
10How do I edit my Shopping Cart items?Operations
11How do I find my product?Buyer's Guide
12How do I get to the checkout?Operations
13How do I know my item has been added to the shopping cart?Operations
14How do I know my order has been received?Order Status
15How do I track my order?Order Status